Shipping policy

Thank you for shopping with SarvaBuy! We're committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below to understand how we process and deliver your orders.

Order Processing

All orders are processed within 48 Hours after payment is successfully confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak shopping seasons, promotions, or holidays, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email or SMS with your tracking details.

Shipping Methods

We offer the following shipping options:

  • Standard Shipping – Estimated delivery within [X–X BUSINESS DAYS]
  • Express Shipping (if available) – Estimated delivery within [X–X BUSINESS DAYS]

Shipping availability may vary depending on your location.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

  • Free Shipping: Available on orders over 500/- (if applicable)

Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you'll receive a tracking number via email or SMS.

You can use this tracking number to monitor your shipment through the courier's tracking page.

If you do not receive your tracking information within  48 HOURS after your order has been shipped, please contact our support team.

Delivery Delays

While we work hard to ensure timely deliveries, delays can occasionally occur due to:

  • High order volumes
  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • Incorrect or incomplete shipping information

If your order is significantly delayed, we'll do our best to keep you informed and assist you in tracking your shipment.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order.

SarvaBuy cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

If you need to update your shipping address after placing an order, please contact us as soon as possible. We'll do our best to accommodate your request if the order has not yet been shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 DAYS of the expected delivery date.

Please include:

  • Your order number
  • Photos of any damaged items or packaging (if applicable)
  • A brief description of the issue

We'll work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your shipment or need assistance with your order, please contact us:

Email: info.sarvabuy@gmail.com
Business Hours: 10 AM - 6 PM

Thank you for choosing SarvaBuy. We appreciate your trust and look forward to delivering a great shopping experience.